ICT Maintenance Section

This  section ensures that all ICT related equipment are working reliably as expected. This is done to ensure that ICT equipment is well maintained and repaired in good time.

The functions of this division include:

  • Configuration, installation and maintenance of ICT technologies.

  • Troubleshooting hardware and software’s in the Institutes' computers

  • Analyzing ICT requirements and processes.

  • Administering the routine maintenance schedule for all the ICT equipment.

  • Training staff on ICT skills and technologies.

  • Preparing and maintaining technical systems documentation and user manuals.

  • Installation of software and updates releases and patches.

  • Developing and implementing ICT strategy, policies, procedures & work instructions.

  • Writing progress reports and submitting to the relevant authorities.
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