Vision Statement
“To provide outstanding service to the University and its Clients”

Mission Statement
‘In this Directorate we are committed to creativity and orderliness in the service of our clients with respect and excellence’.

The general objective of the quality assurance directorate is to ensure that there is a high academic standard through continuous improvement of quality university education, training and research in line with the university’s strategic plan, act, charter, statutes and ISO standards.

The specific objectives include:

  • To increase categories of data analyzed on information collected from all our customers from the current 3 to 4 within financial year 2017/18.
  • To increase sensitization of staff and students on quality matters from the current 1 to 2 within the current financial year 2017/18.
  • To increase monitoring of processes and activities from the current 3 to 4 within the current financial year ending June 2017
    iv. To increase the number evaluation done on our processes from current 3 to 4 in the financial year 2017/18


Connect with us

Director, Quality Assurance,

Masinde Muliro University of Science & Technology,

P.O. Box, 190-50100, Kakamega, Kenya

  • dummy