MMUST Frequently Asked Questions


We have an extensive database of FAQs and recommend that you look there in the first instance. If these questions do not solve your problem, please contact us for help.


1. How Much Is The Accommodation Fee?

The University accommodation fee ranges from Kshs 5000/- to Kshs 8000/- depending on the number of beds per room.

2. Do PSSP and Jab Students Pay The Same Accomodation Fee?

Yes. Both the privately sponsored and the government sponsored students pay the same accommodation fee.

3. Who Is Eligible To Apply For A Hostel?

The University provides an online platform where ONLY FIRST YEARS can login and book for accommodation.

4. Does The University Monitor The Private Rented Accommodation It Advertises To Its Students?

Yes. The University oversees all the private hostels to ensure that they provide a conducive environment for students in terms of security, cleanliness and other general aspects before we allow them to advertise to our students.

5. What support does the University offer to ensure that students get work?

Employability is embedded into the wide range of degree courses provided by the University. We also have a Directorate of Career Services which provides support with job application. MMUST provides its students with all that they require to enter the world of work.

6. Who can use the University Library?

The teaching, non-teaching and students are the bona fide members who have a right to read and borrow academic material from the University Library.

7. What Is The Fee Payment Mode?

Fees is paid Into the following University Accounts:




KCB Bank


Kakamega Branch

Equity Bank


Kakamega Branch

Equity Bank


Kakuma Branch

8. Where can I find the Fee Structure?

The fee structure can be downloaded from the University website (download here). Alternatively, one can acquire the fee structure at the Office of the Registrar (Academic Affairs).

9. Who qualifies to sit for University Examinations?

Only bona fide students are allowed to sit for University examinations. These are students who have paid fees in full and have reported online and registered for the prescribed semester courses.

10. Does the University offer Part Time Courses?

Yes. Part time courses are mostly available in post graduate programmes. Different Schools provide different schedules for part time courses depending on the preferences of the students.

11. How Do I Channel a Complaint Or Compliment?

Any complaint or compliment can be addressed to:

  • The Customer Care and Call Centre located at the New Administration Block ABA 001
  • Call the Toll free number on 0572505222
  • Ombudsman Office at the University or
  • Email :
12. What are the Key Dates in the University Academic Calendar?

We have in-takes in January, May and September of each year. Graduation is normally conducted in December and only on special occasion can it be conducted in July. KUCCPS students are enrolled between August and September of each year. Students go for long holidays between May and September.

13. How long does it take to get a reply after a Successful Course Application?

A maximum of 14 working days.

14. What is the procedure of transfer from the University to other Institutions?
  • Government Sponsored students transfer through the KUCCPS portal.
  • Privately Sponsored students write an official transfer letter to the Vice Chancellor of Masinde Muliro University as well as to the Vice Chancellor of the university they intend to tr
15. Where should the students pick their transcripts?

School level provisional results are picked at the various Schools whereas official transcripts are picked from the Office of the Registrar (Academic Affairs.)

16. What is The Timeline for Correcting Certificates with Errors?

When picking a certificate, one is asked to check instantly to ascertain if there are any errors. If any, corrections are made within a period of one month, free of charge. However, if one leaves the premises of the University with erroneous certificates and comes back later for correction, they attract a penalty.

17. Who is eligible to apply for Internship at the University?

The University provides internship opportunities to its alumni only. Conversely, for courses not offered at the University, we recruit the most competent interns from other universities.

18. What is the Course Application Procedure and Requirements?

Requirements for Online Application are:

  1. A valid Personal Email Address and Password for the student.
  2. Scanned application fee payment slip.
  3. Scanned Academic Testimonials (e.g. Results Slips, Certificates etc.)

Procedure for Application.

  1. Visit
  2.  Create User Account. Tip: Use the same password as that of email.
  3. Verification of User Account
    • Login to your email address
    • Click on the link to verify account
  4. Application of course
    • Login to your user account(Enter email address and password)
    • Follow the instructions by filling all appropriate information
  5.  Complete the application process
    • Print an acknowledgment slip
19. Does the University provide Scholarships to Students?

Yes. Masters and PhD students are allowed to teach some units within the University. The stipend they receive is used to cater for their academic requirements.

20. Does The University offer Short and Bridging Courses?

The University offers short courses ranging from 5 days - 4 months. Currently, we do not provide bridging programmes.

21. Does the University admit International Students?

Yes. The University does admit qualified International students who have applied and have their certificates equated with the Kenyan education system, that is, Commission for University Education (CUE), the Kenya National Examination Council (KNEC) and Kenya National Qualifications Authority (KNQA).

22. What Is The MMUST Talent Scholarship?

This is an initiative by the University to give back to the society through providing sponsorship to the talented students in the various sports and entertainment programmes.

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