MMUST’S FRONTLINE WORKERS EMPOWERED ON COMPLAINTS MANAGEMENT DURING CAPACITY BUILDING TRAINING STEERED BY COMMISSION ON ADMINISTRATIVE JUSTICE (CAJ)
Masinde Muliro University of Science and Technology (MMUST) frontline workers (Administrative Assistants and Secretaries), on 25th March 2022, got empowered on complaints management mechanisms. This was during a sensitization training steered by the Commission on Administrative Justice (CAJ) commonly known as ‘Office of the Ombudsman.’ The event was organized by the University Ombudsman, Rev. Prof. Judith Achoka.
The keynote speakers from the National Ombudsman office Ms. Winnie Tallam- Senior Legal Officer and Mr. Franklin Lilako- Legal Officer I, took the staff through extensive presentations touching on the mandates of CAJ and other key distinctive roles of the Commission. The Office of the Ombudsman handles complaints relating to maladministration and those concerning Access to Information.