Public Relations Office
The Public Relations Office, under the Vice Chancellor’s Office, is an important point of reference for all internal and external University communication. It coordinates with other departments to discharge its duties especially in regard to publications, documentaries, special events, crisis communications, advertising, media relations among others. It also provides a structured and coordinated communication from the University to its stakeholders. Its mandate is to ensure that there is in place an effective and flexible internal and external communications strategy to ensure that communication skills and techniques influence, protect, manage and enhance the reputation of the University.
The broad functions of Public Relations Office include:
Branding in liaison with the Marketing Office
Media Relations
Social Media Engagement
Production of University Publications
Events Management and Planning
Corporate Advertising\
Crisis Communication
Customer Care
Issues Management
The operations of the Public Relations Office are guided by, among other documents, the:
Communication Strategy
Communication Plan
Crisis Management Policy
Social Media Policy
The Public Relations Office also houses the University Customer Care. The Centre is a one stop shop where all internal and external customers can find information about the University. It offers quality, prompt and centralized services to all clients.
Ms. Mary Wangari Wambugu
Ms. Sandra Dorcas Awuor
Public Relations Office
pr@mmust.ac.ke
Customer Care and Call Centre
customer-care@mmust.ac.ke or through the toll free number +254 57 25052222/3
